Return & Exchange Policy
We are unable to process any returns. Please choose your products carefully.
We are unable to process any exchanges just for simply changing your mind.
If your item has arrived damaged, please send us through a photo for evidence, we will be more than happy to provide a refund or exchange it for you.
Once your item has been sent, we cannot control and are not responsible for items going missing.
Please understand that we are a small business and do try our very hardest.
Shipping and local pickup
All orders are shipped via Australia Post.
Shipping is available for Australia wide only.
Standard shipping is available for $8.95 which will be added at the checkout.
Once your order has been sent, you will receive a tracking number. This can be entered into the Australian Post website (https://auspost.com.au/mypost/track/#/search). Please note, once your order has been sent, we are no longer responsible for the package.
If your require your order ASAP, please contact us and we will endeavor to process your order immediately
Local pickup is available. We are located in Cranbourne, Victoria 3977. This option is completely free and can be selected at the checkout. You will be notified via text message when your order is ready to be collected and address will be given out.
Please note, resin products take about 24-48 hours to make and cure, I will not send off any product I am not happy with.
Wipe down resin products with a damp cloth, keep out of direct sunlight.